All contracts issued by the two companies remain valid. We will continue to honor our commitments to you and
to our customers in general, and we will continue to deliver the quality of service that Sanlam and Jubilee
Allianz are known for globally.
Our merged entities combine the expertise and financial strength of two respected, well-known and
best-of-breed brands.
As our valued client, you will have access to an extended range of best-in-class, innovative general
insurance solutions and technical excellence. You will also benefit from a more diversified product offering,
more advanced service delivery systems, enhanced skills and knowledge, better risk management solutions, and
ultimately an enhanced client experience – from distribution to assistance – as our merged entity builds on a
stronger ecosystem of partners.
We remain fully committed to honoring all our existing commitments. The creation of our merged entities will
not affect our dedication to providing you with excellent service.
Changes to service levels or pricing will be communicated to you based on the merger's pricing strategy and
value proposition. You remain valuable to us, and we want to assure you that we will continue to act according
to your best interests.
The merger will maintain communication and collaboration with clients to ensure a smooth transition and to
address any concerns or questions.
The merged entity will have plans in place to mitigate any potential disruptions to services or products,
and clients will be updated timeously.
Sanlam GI and Jubilee Allianz GI in Kenya have received the NIC’s full approval to merge their businesses in
the General Insurance sectors. Other regulatory and legal processes are underway to formalize the merger to
enable the two companies to operate as one entity.
You will have access to an extended range of best- in-class, innovative general insurance solutions and
technical excellence. You will also benefit from a more diversified product offering, more advanced service
delivery systems, enhanced skills and knowledge, better risk management solutions, and ultimately an enhanced
client experience from distribution to assistance, as our merged entity builds on a stronger ecosystem of
partners.
Agents are key to our distribution model and will
remain a significant channel in providing clients with access to our products and services.
As a merged entity, Sanlam GI and Jubilee Allianz GI are committed to achieving a leading position in
general insurance in the Kenyan market, and we are planning multiple strategic initiatives, which should
create more and new business opportunities and attract more clients. Clients will also be able to invest in
new, innovative channels and have access to best-in-class general insurance solutions and technical
excellence.
Our current key focus is to combine, integrate and align our businesses in the best possible way in 2025.
You remain a valued stakeholder to us and our commitment to you remains unchanged. Please be assured that
our teams remain in place to provide you and our clients with the highest level of service.
All contracts issued by the two companies remain valid. We will continue to honor our commitments to you and
to our customers in general and will continue to deliver the quality of service that Sanlam GI and Jubilee
Allianz GI are known for globally.
All contracts issued by the two companies remain valid. We will continue to honor our commitments to you
and to our customers in general and will continue to deliver the quality of service that Sanlam and Jubilee
Allianz are known for globally.
Regular communications will be maintained to address any changes, if any.
The merger between Sanlam and Allianz brings together two leading global financial institutions with
extensive experience and strong capabilities. This strategic partnership is set to make a significant impact
on the insurance and financial services industry.
By combining their strengths, Sanlam and Allianz are positioned to deliver enhanced value to all stakeholders
through greater economies of scale, shared expertise, an expanded geographic footprint, a larger market
presence, and a more diversified product portfolio.
Your current policy remains in effect, and if any updates become necessary, we will inform you well in
advance.
Your premium rates will remain unchanged for the duration of your current policy term. Any future
adjustments will be made in accordance with the standard renewal process and applicable regulatory guidelines.
Your data privacy remains our top priority. Both companies are fully compliant with Kenya’s Data Protection
laws and are committed to safeguarding your information at every stage.
Contact Centre & General Enquiry: talk2us@ke.sanlamallianz.com
